Terms of Service

These Terms of Service (“Terms”) govern access to and use of this website and all services provided by our firm. By accessing this website, engaging our firm, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not use this website or our services.

1. Scope and Application

These Terms apply to:

  • Use of this website and its content

  • All inquiries, communications, and preliminary discussions

  • All professional services provided by our firm, whether formalized or not

Where a written engagement letter, statement of work, or similar agreement (“Engagement Letter”) exists, the Engagement Letter shall govern and prevail in the event of any inconsistency or conflict.

2. Nature of Services

Our firm provides professional public affairs, government relations, strategic communications, advisory, monitoring, and related services.

Clients acknowledge and agree that:

  • Our services are advisory in nature

  • We do not control decisions made by governments, regulators, courts, media, markets, or other third parties

  • No particular outcome, result, or regulatory decision is guaranteed

  • Our services do not constitute legal advice, investment advice, or any form of professional advice outside the scope expressly agreed

3. No Reliance and No Guarantees

Any information, analysis, opinions, or recommendations provided by our firm:

  • Are based on information available at the time

  • May be subject to change without notice

  • Should not be relied upon as assurances or guarantees of outcome

Clients remain solely responsible for their decisions, actions, and compliance obligations.

4. Client Obligations

Clients agree to:

  • Provide complete, accurate, and timely information

  • Promptly disclose any information that may affect the engagement

  • Comply with all applicable laws, regulations, and ethical obligations, including lobbying, disclosure, sanctions, export controls, and anti-corruption laws

  • Refrain from requesting or encouraging unlawful, misleading, deceptive, or unethical conduct

We are entitled to rely on information provided by clients without independent verification.

5. Right to Refuse, Suspend, or Terminate Services

We reserve the right, at our sole and absolute discretion, to:

  • Decline any engagement

  • Suspend or terminate services immediately, without notice, where we determine there is:

    • Legal or regulatory non-compliance

    • Ethical misalignment

    • Reputational risk

    • Material breach of these Terms or an Engagement Letter

    • Non-payment or anticipated non-payment

Any refund following termination shall be determined on a case-by-case basis, taking into account work performed, costs incurred, and the circumstances giving rise to termination. No refund is guaranteed.

6. Fees and Payment

All fees, expenses, billing terms, and payment obligations are governed exclusively by applicable Engagement Letters.

Unless otherwise agreed in writing:

  • Fees are earned as work is performed

  • Fees are payable regardless of outcome

  • We are not responsible for third-party costs or expenses

7. Confidentiality

Confidentiality obligations are mutual.

Each party agrees to:

  • Protect the other party’s confidential information

  • Use such information solely for purposes of the engagement

Confidentiality obligations do not apply to information that:

  • Is or becomes publicly available other than through a breach

  • Is required to be disclosed by law or court order

  • Was lawfully known prior to disclosure

We may reference engagements in credentials, pitches, or experience summaries and may use anonymized, non-confidential information for internal or business development purposes. Clients will be listed publicly only with prior permission.

8. Intellectual Property

Unless expressly agreed otherwise in writing:

  • Clients own final deliverables created specifically for them and fully paid for

  • We retain all right, title, and interest in our methodologies, frameworks, templates, tools, processes, and intellectual property

  • No license is granted to reproduce or reuse our intellectual property except as necessary to use the deliverables for their intended purpose

9. Website Use

This website and its content are provided “as is” and “as available.”

You agree not to:

  • Use the website for unlawful or improper purposes

  • Interfere with website functionality or security

  • Misrepresent affiliation with our firm

We make no warranties regarding website availability, accuracy, or completeness.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Our total aggregate liability arising from or related to the services shall not exceed the fees paid to us in respect of the specific services giving rise to the claim

  • We shall not be liable for indirect, consequential, incidental, special, punitive, or reputational damages

  • We shall not be liable for acts, omissions, or decisions of third parties, including governments, regulators, media, or platforms

These limitations apply regardless of the legal theory asserted.

11. Indemnification

Clients agree to indemnify and hold harmless our firm from all claims, losses, liabilities, damages, and expenses arising out of or related to:

  • Inaccurate, incomplete, or misleading client-provided information

  • Client misconduct, non-compliance, or unlawful acts

  • Use of our services in breach of these Terms or applicable law

12. Compliance with Laws

Clients represent and warrant that all engagements will comply with applicable laws, including lobbying, ethics, sanctions, export controls, and anti-corruption legislation.

We do not facilitate unlawful influence, improper payments, or deceptive practices.

13. Dispute Resolution

Any dispute arising out of or relating to these Terms or our services shall be addressed as follows:

  1. Good-faith mediation

  2. Binding arbitration

  3. If arbitration is unavailable or unenforceable, the courts of Toronto, Ontario

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. The parties irrevocably attorn to the jurisdiction of the courts of Ontario.

15. Amendments

We may amend these Terms at any time. Continued use of the website or services constitutes acceptance of the amended Terms.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with any applicable Engagement Letter, constitute the entire agreement between the parties regarding the subject matter herein.